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Begin the Claims Process

To file your claim, call us from anywhere in Massachusetts (toll free) at  617-203-2161.

Here are the first steps you should take if you are injured on the job:

Report the injury to your employer
If possible, report the injury in writing and keep a copy of the report for personal records.

Contact us and complete a claim form 
No matter how your employer learns of the incident, it must offer you a claim form immediately. Until this claim form is completed, the employer has no obligation to provide you benefits. Make sure the claim form is filled out completely and specifically. Keep a copy of your completed claim form. Once your employer receives your claim form, it is then the employer's responsibility to immediately notify its workers' compensation insurance company and arrange medical assistance for you.

File the claim as soon as possible
If you are seeking to claim a Massachusetts Workers' Compensation Benefit, you should do so quickly. Any delay on your part could lead to potential snags or delays in receiving benefits. Immediately reporting injuries and filing a claim as soon as you decide to seek compensation increases the likelihood that benefits will begin quickly.

If you are unhappy with the decision of an insurance company, you have the right to file a claim with the Department of Industrial Accidents. You will then have the opportunity to have your case heard before an administrative judge. If you are unhappy with the initial determination of the judge, you have the right to appeal and have a full trial before the judge. If you are still unsatisfied you can appeal to the Reviewing Board of the DIA and then to the Appeals Court of the State of Massachusetts.